We guarantee 99.99% uptime for all our hosting plans, ensuring your website or application is available to your visitors nearly 100% of the time. In the rare event of downtime, we offer account credits as compensation, calculated at the hourly rate of your plan. Our robust infrastructure, powered by DigitalOcean, has consistently achieved 99.99% uptime in independent tests, giving you peace of mind that your online presence is reliable.

We’re committed to making you happy! If you’re not thrilled with our work, we’ll revise until it’s right at no extra cost. For major concerns, we offer a partial refund policy within 30 days of project completion, though our goal is to nail your vision from the start. Let’s talk it out and make it work! (inspired by general industry practices)

For our FREE offereings, such as Luma Shapes, if you are not totally satisfied, or your child doesnt enjoy the app, please reach out to us and let us know what you would like to see added to the app to improve it. We cant guarantee we will implement it, but we do love getting feedback from users and always appreciate honest critques and suggestions.